Aduhelm

Indicated For

Alzheimer's disease

About This Medication

# Biogen Support Services for Patients: How to Get Aduhelm at Low or No Cost ## About This Program Biogen Support Services is a comprehensive patient assistance program designed to help individuals prescribed Aduhelm (aducanumab-avwa) access their medication regardless of their insurance status or financial situation. Biogen is dedicated to ensuring that cost is not a barrier to obtaining this Alzheimer's disease treatment. ## About Aduhelm (Aducanumab-avwa) Aduhelm is a monoclonal antibody treatment approved by the FDA for patients with symptomatic Alzheimer's disease. The medication targets beta amyloid in the brain and aims to reduce or remove amyloid plaques that are associated with cognitive decline. Aduhelm is administered as an intravenous infusion, typically on a monthly basis. The standard annual cost of Aduhelm is $56,000 before insurance or assistance programs. This price does not include imaging, infusion administration, or evaluation and management charges, which are billed separately. ## Who Qualifies for Biogen Support Services Biogen Support Services is available to patients who have been prescribed Aduhelm by a qualified physician. Qualifying prescribers typically include neurologists, gerontologists, psychiatrists, or neuropsychiatrists who specialize in Alzheimer's disease treatment. The program serves patients across all insurance categories: - **Uninsured patients**: Those without any health insurance coverage - **Underinsured patients**: Those with insurance that may not fully cover Aduhelm - **Privately insured patients**: Those with commercial health insurance plans - **Medicare beneficiaries**: Those covered under Medicare or other public programs Specific income thresholds for the program have not been publicly disclosed by Biogen. Eligibility is determined on a case-by-case basis by Biogen's patient support representatives. ## Insurance Requirements Biogen Support Services works with patients regardless of their current insurance status. The program can assist with: - **Benefit investigation**: Understanding your insurance coverage and determining the best options available to you - **Prior authorization support**: Helping navigate insurance company requirements and appeals for denied claims - **Insurance counseling**: For uninsured and underinsured patients, assistance with obtaining adequate coverage through programs such as Medigap, COBRA, and Medicaid - **Affordable Care Act navigation**: Support in taking advantage of coverage opportunities under the U.S. healthcare reform law If you have Medicare coverage, Biogen can help you understand how Aduhelm may be covered under your specific plan and assist with any required documentation or prior authorization. ## Financial Assistance Options Biogen offers multiple pathways to reduce or eliminate your out-of-pocket costs: **$0 Copay Program**: Eligible patients may qualify to pay $0 per month for both drug costs and procedure costs associated with Aduhelm treatment. **Charitable Organization Assistance**: Biogen can help connect you with charitable organizations that may cover insurance premiums, copays, and other out-of-pocket expenses. **Free Medication**: Patients in financial need who meet specific criteria may receive Aduhelm at no cost. ## How to Apply ### Step 1: Get Your Prescription Your physician must prescribe Aduhelm and confirm that you meet the clinical criteria for treatment. Your doctor should have information about the medication and its requirements. ### Step 2: Contact Biogen Support Services Call Biogen Support Services at **(833) 425-9360** to begin the application process. Registered nurses and patient support representatives are available to answer your questions and guide you through the program. ### Step 3: Provide Information During your call, be prepared to discuss: - Your current insurance status and coverage details - Your household income (if applying for need-based assistance) - Your prescription and physician information - Any prior authorization requirements from your insurance company ### Step 4: Receive Your Assistance Plan Biogen's support team will work with you to determine which financial assistance options you qualify for and create a personalized plan to minimize your costs. ### Step 5: Begin Treatment Once your assistance is approved and any insurance requirements are met, you can begin receiving Aduhelm infusions at an authorized infusion center. ## What to Expect: Timeline and Delivery Processing times for Biogen Support Services applications have not been publicly specified. However, the program is designed to work efficiently to minimize delays in treatment access. Once approved, Aduhelm is administered through intravenous infusion at a medical facility, typically on a monthly schedule. Your Biogen support representative can provide specific information about processing timelines for your individual situation. ## Reauthorization and Ongoing Support Biogen Support Services provides ongoing support throughout your treatment. If your circumstances change—such as changes in insurance coverage, income, or employment—contact Biogen to update your assistance plan. Insurance coverage for Aduhelm may require periodic reauthorization from your insurance company. Biogen's support team can assist with reauthorization requests and appeals if coverage is denied. ## What If Your Application Is Denied? If you are initially denied coverage or assistance, you have options: 1. **Request clarification**: Ask Biogen's support team why you were denied and what additional information might help 2. **Appeal**: Work with Biogen to appeal the decision with your insurance company 3. **Explore alternatives**: Discuss with your physician whether other treatment options might be appropriate 4. **Reapply**: If your circumstances change, you may reapply for assistance ## Support Beyond Financial Assistance Biogen Support Services offers more than just financial help. Registered nurses are available to: - Answer questions about Aduhelm and your Alzheimer's disease treatment - Provide treatment education and information - Help you understand insurance coverage and healthcare options - Connect you with additional resources and support services You can reach the support team at **(833) 425-9360** for one-on-one phone support throughout your treatment. ## Important Disclaimer This guide provides general information about Biogen Support Services for Aduhelm. Program details, eligibility criteria, and financial assistance options are subject to change. Income thresholds and specific eligibility requirements have not been publicly disclosed and are determined on a case-by-case basis. Before starting Aduhelm, discuss with your physician whether this treatment is appropriate for your condition, including potential benefits and risks. The American Academy of Neurology recommends that clinicians confirm patients are candidates for treatment, inform them of what is known about the medication, and discuss whether potential clinical benefits outweigh the risks. For the most current and accurate information about Biogen Support Services, contact the program directly at **(833) 425-9360** or visit Biogen's official website.

Program information last verified: March 25, 2026